North Carolina State University
2001-2002 Graduating Senior Survey:
Frequency Distributions for Survey Items #11-16
(Evaluation of Academic Services)

This document reports the frequency distributions by gender and race/ethnicity of survey items #11-16 of the 2001-2002 Graduating Senior Survey. A table comparing mean ratings is available on the web.

Exact wording of question: Based on your last two years on this campus, how would you evaluate each of the following? (If you have not had enough experience with a service to evaluate it, please mark the response "Don't know/did not use" and then skip to the next service.)

Respondents selecting "don't know/did not use" have been excluded from the figures reported in this document.

Academic Services:
Academic Advising (In Major) | Research Support | Library Services | Technology Services | Career-related Services | Employment Services |

Q Academic Advising in Your Major

  All Women Men AfAm White Other
Advising: Access to advisor 47.4% 48.2% 46.7% 46.4% 47.3% 49.3%
4: Excellent (%)
3: Good (%) 33.9% 32.7% 34.9% 38.6% 33.8% 29.7%
2: Fair (%) 12.4% 12.8% 12.1% 7.2% 12.7% 14.5%
1: Poor (%) 6.3% 6.4% 6.3% 7.8% 6.2% 6.5%
 
  All Women Men AfAm White Other
Advising: Sufficient time with advisor 44.7% 46.1% 43.5% 42.1% 45.2% 41.9%
4: Excellent (%)
3: Good (%) 31.8% 31.2% 32.4% 34.9% 31.3% 34.6%
2: Fair (%) 15.3% 14.9% 15.6% 15.8% 15.5% 12.5%
1: Poor (%) 8.2% 7.8% 8.5% 7.2% 8.1% 11.0%
 
  All Women Men AfAm White Other
Advising: Accurate info. about degree req./courses 45.8% 43.7% 47.4% 49.0% 45.6% 43.6%
4: Excellent (%)
3: Good (%) 32.2% 31.9% 32.4% 32.7% 31.9% 35.0%
2: Fair (%) 15.5% 17.5% 14.0% 10.5% 16.2% 13.6%
1: Poor (%) 6.5% 6.9% 6.2% 7.8% 6.3% 7.9%
 
  All Women Men AfAm White Other
Advising: Knowledge of policies/procedures 39.0% 38.8% 39.2% 41.6% 38.8% 38.8%
4: Excellent (%)
3: Good (%) 40.6% 38.6% 42.2% 42.3% 40.6% 38.8%
2: Fair (%) 15.0% 16.4% 13.9% 10.7% 15.0% 19.4%
1: Poor (%) 5.4% 6.2% 4.7% 5.4% 5.6% 3.0%
 
  All Women Men AfAm White Other
Academic advising overall 43.4% 43.6% 43.2% 48.0% 42.9% 44.6%
4: Excellent (%)
3: Good (%) 34.3% 33.0% 35.3% 32.9% 34.8% 29.5%
2: Fair (%) 16.3% 17.5% 15.3% 10.5% 16.4% 20.9%
1: Poor (%) 6.0% 5.8% 6.2% 8.6% 5.9% 5.0%

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Q Research Support
  All Women Men AfAm White Other
Research: Access to faculty involved in research 30.5% 34.7% 27.5% 22.7% 30.8% 35.0%
4: Excellent (%)
3: Good (%) 44.8% 43.4% 45.9% 49.3% 44.7% 42.5%
2: Fair (%) 17.6% 14.7% 19.7% 22.7% 17.6% 13.8%
1: Poor (%) 7.0% 7.1% 6.8% 5.3% 6.9% 8.8%
 
  All Women Men AfAm White Other
Research: Access to up-to-date facilities 29.2% 32.6% 26.7% 32.1% 29.2% 26.6%
4: Excellent (%)
3: Good (%) 45.3% 46.6% 44.4% 51.4% 44.2% 51.4%
2: Fair (%) 17.3% 16.1% 18.2% 12.8% 18.2% 12.8%
1: Poor (%) 8.2% 4.7% 10.7% 3.7% 8.5% 9.2%
 
  All Women Men AfAm White Other
Research support overall 27.1% 30.7% 24.3% 26.2% 27.5% 23.1%
4: Excellent (%)
3: Good (%) 50.6% 50.8% 50.4% 52.4% 49.5% 60.6%
2: Fair (%) 17.7% 15.0% 19.8% 17.5% 18.6% 8.7%
1: Poor (%) 4.6% 3.5% 5.5% 3.9% 4.4% 7.7%

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Q Technology Services
  All Women Men AfAm White Other
Tech: Access to Internet 68.1% 67.6% 68.5% 71.7% 67.9% 66.2%
4: Excellent (%)
3: Good (%) 27.0% 28.1% 26.0% 24.3% 26.7% 32.4%
2: Fair (%) 4.4% 4.0% 4.8% 3.9% 4.7% 1.4%
1: Poor (%) 0.5% 0.4% 0.6% 0.0% 0.6% 0.0%
 
  All Women Men AfAm White Other
Tech: Hours of operation for computer labs 47.4% 50.6% 44.8% 52.3% 47.4% 41.1%
4: Excellent (%)
3: Good (%) 40.5% 38.7% 42.0% 41.2% 40.0% 46.1%
2: Fair (%) 10.0% 8.8% 10.9% 5.9% 10.4% 9.2%
1: Poor (%) 2.1% 1.9% 2.3% 0.7% 2.2% 3.5%
 
  All Women Men AfAm White Other
Tech: Access to up-to-date facilities 45.8% 50.4% 42.2% 52.6% 45.7% 38.4%
4: Excellent (%)
3: Good (%) 41.1% 40.7% 41.4% 34.9% 41.2% 47.1%
2: Fair (%) 10.2% 7.9% 11.9% 11.2% 10.1% 10.1%
1: Poor (%) 3.0% 1.1% 4.5% 1.3% 3.0% 4.3%
 
  All Women Men AfAm White Other
Tech: Access to trained staff for help 23.8% 26.8% 21.5% 29.7% 23.3% 23.4%
4: Excellent (%)
3: Good (%) 40.1% 40.9% 39.5% 35.2% 40.7% 39.8%
2: Fair (%) 27.0% 24.9% 28.6% 26.9% 26.8% 28.1%
1: Poor (%) 9.1% 7.4% 10.5% 8.3% 9.2% 8.6%
 
  All Women Men AfAm White Other
Tech: Training classes 24.9% 26.5% 23.7% 31.5% 24.1% 25.3%
4: Excellent (%)
3: Good (%) 45.6% 46.6% 45.0% 42.4% 45.7% 48.2%
2: Fair (%) 21.8% 21.1% 22.2% 21.7% 21.9% 20.5%
1: Poor (%) 7.8% 5.9% 9.0% 4.3% 8.3% 6.0%
 
  All Women Men AfAm White Other
Technology services overall 38.3% 41.3% 36.0% 44.4% 38.4% 31.1%
4: Excellent (%)
3: Good (%) 50.7% 50.4% 51.0% 43.0% 51.0% 56.3%
2: Fair (%) 9.7% 7.8% 11.1% 11.9% 9.3% 11.9%
1: Poor (%) 1.3% 0.5% 1.9% 0.7% 1.4% 0.7%

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Q Library Services

  All Women Men AfAm White Other
Library: Hours of operation 72.2% 74.5% 70.3% 77.8% 71.7% 71.6%
4: Excellent (%)
3: Good (%) 25.5% 23.8% 26.8% 20.9% 25.8% 27.0%
2: Fair (%) 2.0% 1.6% 2.3% 1.3% 2.1% 1.4%
1: Poor (%) 0.3% 0.0% 0.6% 0.0% 0.4% 0.0%
 
  All Women Men AfAm White Other
Library: Staff responsiveness 47.3% 45.1% 49.2% 49.3% 46.6% 52.9%
4: Excellent (%)
3: Good (%) 45.4% 46.2% 44.8% 40.0% 46.4% 40.4%
2: Fair (%) 6.1% 7.2% 5.2% 10.0% 5.7% 5.9%
1: Poor (%) 1.1% 1.5% 0.8% 0.7% 1.2% 0.7%
 
  All Women Men AfAm White Other
Library: Access to databases/collections 51.0% 50.4% 51.4% 55.3% 49.9% 58.5%
4: Excellent (%)
3: Good (%) 43.2% 43.8% 42.8% 40.0% 44.2% 36.3%
2: Fair (%) 5.3% 5.4% 5.2% 4.7% 5.4% 5.2%
1: Poor (%) 0.5% 0.4% 0.6% 0.0% 0.6% 0.0%
 
  All Women Men AfAm White Other
Library: Training to use library 29.9% 30.1% 29.7% 39.2% 27.9% 41.4%
4: Excellent (%)
3: Good (%) 41.5% 40.6% 42.2% 40.8% 41.6% 41.4%
2: Fair (%) 21.8% 21.5% 22.1% 16.0% 23.2% 13.5%
1: Poor (%) 6.8% 7.9% 6.0% 4.0% 7.4% 3.6%
 
  All Women Men AfAm White Other
Library services overall 48.0% 46.5% 49.1% 52.0% 47.1% 53.5%
4: Excellent (%)
3: Good (%) 48.8% 50.9% 47.1% 42.8% 49.8% 44.4%
2: Fair (%) 2.9% 2.2% 3.5% 5.3% 2.8% 2.1%
1: Poor (%) 0.3% 0.4% 0.2% 0.0% 0.3% 0.0%

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Q Career-related Services
  All Women Men AfAm White Other
Career: Oppor. for career assistance 35.3% 38.9% 32.3% 38.2% 35.5% 29.9%
4: Excellent (%)
3: Good (%) 50.9% 47.1% 53.9% 50.9% 50.4% 56.1%
2: Fair (%) 10.9% 11.3% 10.5% 9.1% 10.8% 13.1%
1: Poor (%) 3.0% 2.7% 3.2% 1.8% 3.3% 0.9%
 
  All Women Men AfAm White Other
Career: Info. on internships, co-op, etc. 36.4% 38.6% 34.6% 41.8% 36.2% 32.5%
4: Excellent (%)
3: Good (%) 44.7% 43.4% 45.8% 44.3% 44.2% 50.4%
2: Fair (%) 14.1% 12.9% 15.0% 11.5% 14.5% 12.0%
1: Poor (%) 4.8% 5.1% 4.6% 2.5% 5.0% 5.1%
 
  All Women Men AfAm White Other
Career: Resources available to explore options 33.6% 36.3% 31.4% 37.8% 33.4% 30.9%
4: Excellent (%)
3: Good (%) 48.7% 46.7% 50.2% 48.0% 48.5% 51.8%
2: Fair (%) 13.5% 12.7% 14.1% 10.2% 13.6% 16.4%
1: Poor (%) 4.2% 4.2% 4.2% 3.9% 4.6% 0.9%
 
  All Women Men AfAm White Other
Career: Info. through Internet and other technology 39.1% 41.0% 37.5% 43.1% 38.8% 38.3%
4: Excellent (%)
3: Good (%) 48.1% 46.4% 49.4% 43.8% 48.4% 48.3%
2: Fair (%) 10.7% 11.3% 10.2% 11.5% 10.4% 13.3%
1: Poor (%) 2.1% 1.3% 2.9% 1.5% 2.4% 0.0%
 
  All Women Men AfAm White Other
Career-related services overall 32.3% 36.0% 29.2% 35.7% 31.8% 33.3%
4: Excellent (%)
3: Good (%) 53.1% 49.5% 56.0% 50.4% 53.4% 51.7%
2: Fair (%) 11.8% 12.7% 11.1% 11.6% 11.5% 15.0%
1: Poor (%) 2.9% 1.8% 3.7% 2.3% 3.2% 0.0%

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Q Employment Services

  All Women Men AfAm White Other
Employment: Resume preparation 34.2% 39.7% 29.8% 43.6% 33.1% 36.0%
4: Excellent (%)
3: Good (%) 48.7% 43.3% 53.0% 45.5% 48.8% 51.7%
2: Fair (%) 12.6% 12.5% 12.7% 6.9% 13.5% 9.0%
1: Poor (%) 4.5% 4.5% 4.5% 4.0% 4.7% 3.4%
 
  All Women Men AfAm White Other
Employment: interview prep skills 28.2% 32.4% 25.2% 34.0% 27.8% 26.0%
4: Excellent (%)
3: Good (%) 48.4% 43.5% 51.9% 52.0% 47.5% 54.5%
2: Fair (%) 16.9% 17.5% 16.5% 10.0% 17.9% 14.3%
1: Poor (%) 6.5% 6.6% 6.4% 4.0% 6.9% 5.2%
 
  All Women Men AfAm White Other
Employment: access to career fairs, job listings, etc. 39.1% 42.6% 36.3% 43.3% 38.6% 39.8%
4: Excellent (%)
3: Good (%) 45.6% 42.9% 47.7% 45.8% 45.3% 49.1%
2: Fair (%) 11.0% 10.3% 11.5% 5.8% 11.8% 8.3%
1: Poor (%) 4.3% 4.1% 4.4% 5.0% 4.4% 2.8%
 
  All Women Men AfAm White Other
Employment search assistance overall 29.7% 34.8% 25.8% 33.1% 29.3% 31.5%
4: Excellent (%)
3: Good (%) 52.0% 47.4% 55.6% 53.4% 51.8% 52.8%
2: Fair (%) 14.1% 14.1% 14.1% 9.3% 14.7% 13.0%
1: Poor (%) 4.1% 3.7% 4.5% 4.2% 4.2% 2.8%
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For more information on the 2001-2002 Graduating Senior Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu

Posted: September, 2002

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