North Carolina
State University
2003-2004 Graduating Senior Survey:
Frequency Distributions for Survey Items #11-16
(Evaluation of Academic Services)
This document reports the frequency
distributions by gender and race/ethnicity of survey items #11-16 of the 2003-2004
Graduating Senior Survey. A table comparing mean ratings is available on
the web.
Exact wording of question: Based on your last two years on this campus,
how would you evaluate each of the following? (If you have not had enough experience
with a service to evaluate it, please mark the response "Don't know/did not
use" and then skip to the next service.)
Respondents selecting "don't know/did
not use" have been excluded from the figures reported in this document.
Academic Services:
Academic Advising (In Major) | Research
Support | Library Services | Technology
Services | Career-related Services |
Employment Services |
Q Academic
Advising in Your Major
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising: Access
to advisor |
46.3 |
45.4 |
47.0 |
38.7 |
46.9 |
46.0 |
4: Excellent (%)
|
3: Good (%) |
33.4 |
33.6 |
33.3 |
41.1 |
33.0 |
31.7 |
2: Fair (%) |
14.0 |
15.7 |
12.5 |
12.5 |
14.0 |
15.3 |
1: Poor (%) |
6.3 |
5.2 |
7.2 |
7.7 |
6.1 |
6.9 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising: Sufficient
time with advisor |
41.3 |
41.4 |
41.2 |
35.5 |
41.7 |
42.8 |
4: Excellent (%)
|
3: Good (%) |
34.0 |
34.7 |
33.4 |
38.6 |
34.1 |
29.9 |
2: Fair (%) |
17.0 |
17.4 |
16.7 |
18.1 |
16.6 |
20.4 |
1: Poor (%) |
7.7 |
6.5 |
8.7 |
7.8 |
7.7 |
7.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising: Accurate
info. about degree req./courses |
42.8 |
42.0 |
43.6 |
39.7 |
43.4 |
40.5 |
4: Excellent (%)
|
3: Good (%) |
34.4 |
33.9 |
34.9 |
38.5 |
33.8 |
36.1 |
2: Fair (%) |
15.7 |
18.4 |
13.3 |
15.5 |
15.6 |
17.1 |
1: Poor (%) |
7.0 |
5.7 |
8.2 |
6.3 |
7.2 |
6.3 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Advising: Knowledge
of policies/procedures |
36.7 |
37.8 |
35.7 |
30.4 |
37.7 |
31.8 |
4: Excellent (%)
|
3: Good (%) |
41.6 |
39.4 |
43.5 |
42.7 |
41.3 |
43.1 |
2: Fair (%) |
16.5 |
17.7 |
15.4 |
20.5 |
15.8 |
20.0 |
1: Poor (%) |
5.3 |
5.1 |
5.4 |
6.4 |
5.2 |
5.1 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Academic advising
overall |
40.1 |
40.4 |
39.9 |
35.8 |
40.7 |
38.3 |
4: Excellent (%)
|
3: Good (%) |
37.4 |
37.0 |
37.8 |
42.6 |
36.9 |
37.9 |
2: Fair (%) |
16.0 |
17.6 |
14.6 |
12.5 |
16.2 |
17.5 |
1: Poor (%) |
6.4 |
5.0 |
7.7 |
9.1 |
6.2 |
6.3 |
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Q
Research Support
|
All |
Women |
Men |
AfAm |
White |
Other |
Research: Access
to faculty involved in research |
33.3 |
37.1 |
30.0 |
28.9 |
35.0 |
22.2 |
4: Excellent (%)
|
3: Good (%) |
46.2 |
47.5 |
45.2 |
51.5 |
44.6 |
55.6 |
2: Fair (%) |
13.6 |
11.6 |
15.2 |
13.4 |
13.7 |
12.7 |
1: Poor (%) |
6.9 |
3.7 |
9.7 |
6.2 |
6.7 |
9.5 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Research: Access
to up-to-date facilities |
34.4 |
39.0 |
30.6 |
37.7 |
34.9 |
28.3 |
4: Excellent (%)
|
3: Good (%) |
46.2 |
46.7 |
45.7 |
46.2 |
45.5 |
52.2 |
2: Fair (%) |
14.9 |
12.7 |
16.9 |
12.3 |
15.0 |
16.4 |
1: Poor (%) |
4.4 |
1.6 |
6.9 |
3.8 |
4.6 |
3.1 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Research support
overall |
30.1 |
33.8 |
26.9 |
33.9 |
30.1 |
26.9 |
4: Excellent (%)
|
3: Good (%) |
52.4 |
53.7 |
51.2 |
51.2 |
52.3 |
53.8 |
2: Fair (%) |
14.2 |
11.1 |
16.9 |
11.8 |
14.3 |
15.4 |
1: Poor (%) |
3.4 |
1.3 |
5.1 |
3.1 |
3.3 |
3.8 |
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Q
Technology Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech: Access to
Internet |
74.8 |
73.5 |
76.0 |
71.8 |
75.4 |
72.2 |
4: Excellent (%)
|
3: Good (%) |
23.3 |
24.3 |
22.3 |
25.4 |
22.8 |
26.3 |
2: Fair (%) |
1.8 |
2.0 |
1.5 |
2.8 |
1.7 |
1.5 |
1: Poor (%) |
0.1 |
0.2 |
0.1 |
0.0 |
0.2 |
0.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech: Hours of operation
for computer labs |
54.1 |
51.6 |
56.4 |
53.7 |
54.2 |
53.7 |
4: Excellent (%)
|
3: Good (%) |
38.4 |
40.7 |
36.4 |
41.2 |
38.4 |
36.1 |
2: Fair (%) |
6.3 |
6.6 |
6.1 |
5.1 |
6.1 |
9.3 |
1: Poor (%) |
1.1 |
1.1 |
1.1 |
0.0 |
1.2 |
1.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech: Access to
up-to-date facilities |
51.5 |
53.0 |
50.2 |
54.4 |
51.8 |
46.7 |
4: Excellent (%)
|
3: Good (%) |
41.2 |
41.8 |
40.7 |
39.2 |
41.3 |
42.6 |
2: Fair (%) |
6.4 |
4.8 |
7.8 |
6.4 |
6.0 |
9.6 |
1: Poor (%) |
0.8 |
0.4 |
1.2 |
0.0 |
0.9 |
1.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech: Access to
trained staff for help |
29.0 |
29.3 |
28.7 |
22.2 |
29.7 |
28.6 |
4: Excellent (%)
|
3: Good (%) |
43.5 |
46.6 |
40.7 |
47.5 |
42.8 |
46.2 |
2: Fair (%) |
23.1 |
20.4 |
25.5 |
25.9 |
23.0 |
21.4 |
1: Poor (%) |
4.4 |
3.7 |
5.1 |
4.4 |
4.5 |
3.8 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Tech: Training classes |
31.1 |
32.6 |
30.2 |
29.4 |
30.3 |
39.1 |
4: Excellent (%)
|
3: Good (%) |
44.2 |
45.0 |
43.7 |
50.6 |
43.6 |
44.5 |
2: Fair (%) |
18.6 |
17.9 |
19.0 |
16.5 |
19.6 |
11.8 |
1: Poor (%) |
6.1 |
4.6 |
7.1 |
3.5 |
6.5 |
4.5 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Technology services
overall |
43.1 |
41.7 |
44.3 |
34.1 |
44.0 |
42.0 |
4: Excellent (%)
|
3: Good (%) |
51.4 |
54.0 |
49.1 |
60.8 |
50.8 |
48.8 |
2: Fair (%) |
5.0 |
4.0 |
5.9 |
5.1 |
4.7 |
8.3 |
1: Poor (%) |
0.5 |
0.2 |
0.7 |
0.0 |
0.5 |
1.0 |
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Q
Library Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Library: Hours of
operation |
60.8 |
61.1 |
60.5 |
59.1 |
60.8 |
62.1 |
4: Excellent (%)
|
3: Good (%) |
34.1 |
35.0 |
33.3 |
35.2 |
34.0 |
34.5 |
2: Fair (%) |
4.2 |
3.4 |
5.0 |
4.5 |
4.4 |
2.5 |
1: Poor (%) |
0.9 |
0.5 |
1.2 |
1.1 |
0.8 |
1.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library: Staff responsiveness |
48.7 |
48.0 |
49.4 |
48.2 |
48.4 |
51.5 |
4: Excellent (%)
|
3: Good (%) |
44.7 |
45.3 |
44.2 |
44.0 |
45.3 |
40.4 |
2: Fair (%) |
5.7 |
5.8 |
5.6 |
7.1 |
5.3 |
8.1 |
1: Poor (%) |
0.8 |
0.9 |
0.8 |
0.6 |
1.0 |
0.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library: Access
to databases/collections |
52.8 |
52.5 |
53.2 |
53.8 |
52.3 |
56.9 |
4: Excellent (%)
|
3: Good (%) |
41.7 |
41.5 |
41.8 |
40.9 |
42.2 |
37.1 |
2: Fair (%) |
5.0 |
5.6 |
4.4 |
5.3 |
4.8 |
6.1 |
1: Poor (%) |
0.5 |
0.5 |
0.6 |
0.0 |
0.7 |
0.0 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library: Training
to use library |
34.8 |
34.8 |
34.8 |
35.4 |
33.9 |
42.1 |
4: Excellent (%)
|
3: Good (%) |
41.2 |
42.9 |
39.7 |
52.4 |
40.4 |
38.4 |
2: Fair (%) |
18.8 |
17.9 |
19.6 |
10.2 |
20.0 |
15.9 |
1: Poor (%) |
5.2 |
4.3 |
5.9 |
2.0 |
5.6 |
3.7 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Library services
overall |
47.8 |
47.4 |
48.2 |
47.4 |
47.4 |
52.4 |
4: Excellent (%)
|
3: Good (%) |
48.8 |
49.5 |
48.1 |
48.0 |
49.3 |
44.7 |
2: Fair (%) |
3.1 |
3.0 |
3.2 |
4.6 |
3.0 |
2.9 |
1: Poor (%) |
0.3 |
0.1 |
0.4 |
0.0 |
0.3 |
0.0 |
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Q
Career-related Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Career: Oppor. for
career assistance |
36.4 |
41.7 |
31.7 |
34.3 |
36.4 |
38.4 |
4: Excellent (%)
|
3: Good (%) |
48.5 |
45.0 |
51.8 |
54.7 |
48.1 |
46.4 |
2: Fair (%) |
12.1 |
10.9 |
13.2 |
10.9 |
12.2 |
12.6 |
1: Poor (%) |
2.9 |
2.4 |
3.4 |
0.0 |
3.3 |
2.6 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career: Info. on
internships, co-op, etc. |
35.2 |
39.2 |
31.5 |
40.4 |
35.1 |
31.5 |
4: Excellent (%)
|
3: Good (%) |
44.7 |
43.1 |
46.2 |
41.1 |
44.4 |
50.6 |
2: Fair (%) |
15.5 |
14.3 |
16.6 |
13.7 |
15.8 |
14.2 |
1: Poor (%) |
4.6 |
3.4 |
5.8 |
4.8 |
4.7 |
3.7 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career: Resources
available to explore options |
33.9 |
36.7 |
31.4 |
38.6 |
33.5 |
33.1 |
4: Excellent (%)
|
3: Good (%) |
44.5 |
43.5 |
45.4 |
44.3 |
44.3 |
46.3 |
2: Fair (%) |
17.8 |
16.4 |
19.0 |
15.0 |
18.1 |
17.5 |
1: Poor (%) |
3.8 |
3.4 |
4.2 |
2.1 |
4.1 |
3.1 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career: Info. through
Internet and other technology |
38.7 |
42.5 |
35.3 |
39.5 |
38.8 |
37.5 |
4: Excellent (%)
|
3: Good (%) |
46.4 |
44.1 |
48.5 |
48.3 |
46.2 |
47.0 |
2: Fair (%) |
12.8 |
11.6 |
13.8 |
11.6 |
12.7 |
14.3 |
1: Poor (%) |
2.1 |
1.8 |
2.3 |
0.7 |
2.3 |
1.2 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Career-related services
overall |
31.8 |
35.0 |
28.8 |
34.9 |
31.8 |
29.0 |
4: Excellent (%)
|
3: Good (%) |
52.0 |
50.9 |
52.9 |
52.3 |
51.8 |
53.3 |
2: Fair (%) |
14.0 |
11.9 |
15.9 |
11.4 |
13.9 |
16.6 |
1: Poor (%) |
2.3 |
2.2 |
2.4 |
1.3 |
2.5 |
1.2 |
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Q
Employment Services
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment: Resume
preparation |
35.3 |
37.8 |
33.2 |
38.3 |
35.3 |
32.1 |
4: Excellent (%)
|
3: Good (%) |
47.1 |
45.6 |
48.4 |
49.2 |
46.0 |
55.0 |
2: Fair (%) |
13.1 |
12.4 |
13.7 |
10.8 |
13.7 |
10.0 |
1: Poor (%) |
4.5 |
4.2 |
4.7 |
1.7 |
4.9 |
2.9 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment: interview
prep skills |
26.9 |
31.8 |
22.8 |
31.4 |
27.0 |
22.8 |
4: Excellent (%)
|
3: Good (%) |
45.7 |
42.9 |
48.0 |
49.5 |
43.8 |
57.5 |
2: Fair (%) |
20.2 |
18.7 |
21.5 |
15.2 |
21.4 |
15.0 |
1: Poor (%) |
7.2 |
6.6 |
7.6 |
3.8 |
7.8 |
4.7 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment: access
to career fairs, job listings, etc. |
34.5 |
37.1 |
32.2 |
37.9 |
34.5 |
31.4 |
4: Excellent (%)
|
3: Good (%) |
46.8 |
43.4 |
49.8 |
44.1 |
46.4 |
52.6 |
2: Fair (%) |
14.6 |
14.9 |
14.3 |
12.4 |
14.8 |
14.1 |
1: Poor (%) |
4.1 |
4.6 |
3.7 |
5.5 |
4.3 |
1.9 |
|
All |
Women |
Men |
AfAm |
White |
Other |
Employment search
assistance overall |
28.0 |
31.8 |
24.5 |
33.1 |
27.7 |
25.3 |
4: Excellent (%)
|
3: Good (%) |
52.7 |
49.2 |
55.8 |
50.7 |
52.4 |
57.0 |
2: Fair (%) |
15.1 |
15.0 |
15.3 |
14.1 |
15.3 |
15.2 |
1: Poor (%) |
4.2 |
4.0 |
4.4 |
2.1 |
4.6 |
2.5 |
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For more information on the 2003-2004
Graduating Senior Survey contact:
Dr. Nancy Whelchel, Associate Director for Survey Research
Office of Institutional Planning and Research
Box 7002
NCSU
Phone: (919) 515-4184
Email: Nancy_Whelchel@ncsu.edu
Posted: September, 2004
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