This section presents sophomore ratings of the help available outside the classroom, safety of the campus, and satisfaction with offices that serve the students, including service and staff responsiveness.
These tables are of frequencies and percentages supporting the tables with which means are given. Any significant results in a specific table are noted on the corresponding table of means.
LIBRARY SERVICES
|
Library services overall (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
0.6 |
0.2 |
1.0 |
1.1 |
0.6 |
0.0 |
|
Fair |
5.9 |
5.7 |
6.1 |
7.4 |
5.9 |
4.1 |
|
Good |
49.3 |
49.7 |
49.0 |
40.4 |
50.1 |
51.4 |
|
Excellent |
44.1 |
44.4 |
43.9 |
51.1 |
43.4 |
44.6 |
|
Library hours of operation (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
0.5 |
0.2 |
0.7 |
0.0 |
0.4 |
1.3 |
|
Fair |
2.0 |
1.4 |
2.5 |
2.1 |
2.1 |
0.0 |
|
Good |
22.3 |
21.7 |
22.9 |
20.2 |
22.6 |
21.3 |
|
Excellent |
75.2 |
76.7 |
73.9 |
77.7 |
74.8 |
77.3 |
|
Access to databases and collections (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.1 |
1.2 |
1.0 |
0.0 |
1.3 |
0.0 |
|
Fair |
7.9 |
7.1 |
8.6 |
7.8 |
7.9 |
8.5 |
|
Good |
40.5 |
40.5 |
40.6 |
32.2 |
41.4 |
40.8 |
|
Excellent |
50.4 |
51.1 |
49.8 |
60.0 |
49.4 |
50.7 |
|
Training to use library (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
10.2 |
10.7 |
9.8 |
12.8 |
10.6 |
1.5 |
|
Fair |
27.3 |
27.9 |
26.9 |
12.8 |
28.6 |
29.9 |
|
Good |
40.4 |
38.8 |
41.6 |
40.7 |
39.6 |
49.3 |
|
Excellent |
22.1 |
22.5 |
21.7 |
33.7 |
21.1 |
19.4 |
TECHNOLOGY SERVICES
|
Technology services overall (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
0.7 |
0.8 |
0.7 |
1.1 |
0.6 |
1.4 |
|
Fair |
9.9 |
11.8 |
8.3 |
8.4 |
9.8 |
12.2 |
|
Good |
52.5 |
50.0 |
54.6 |
49.5 |
52.7 |
54.1 |
|
Excellent |
36.9 |
37.4 |
36.4 |
41.1 |
36.8 |
32.4 |
|
Access to the Internet (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.3 |
0.8 |
1.7 |
1.1 |
1.4 |
0.0 |
|
Fair |
4.3 |
5.1 |
3.5 |
2.1 |
4.8 |
0.0 |
|
Good |
26.2 |
26.7 |
25.8 |
22.1 |
26.3 |
31.1 |
|
Excellent |
68.2 |
67.4 |
68.9 |
74.7 |
67.5 |
68.9 |
|
Hrs of op for computer center labs/help (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
2.4 |
1.8 |
2.9 |
1.1 |
2.4 |
4.1 |
|
Fair |
9.7 |
9.0 |
10.2 |
7.4 |
9.7 |
12.3 |
|
Good |
38.7 |
41.4 |
36.5 |
37.2 |
39.0 |
37.0 |
|
Excellent |
49.2 |
47.8 |
50.3 |
54.3 |
48.9 |
46.6 |
|
Access to up-to-date facilities (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.9 |
1.4 |
2.2 |
2.1 |
1.8 |
2.8 |
|
Fair |
9.7 |
9.7 |
9.8 |
4.3 |
10.5 |
7.0 |
|
Good |
42.3 |
39.3 |
44.7 |
43.6 |
41.5 |
50.7 |
|
Excellent |
46.1 |
49.5 |
43.3 |
50.0 |
46.2 |
39.4 |
|
Access to trained staff for help (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
11.1 |
11.5 |
10.9 |
10.2 |
10.9 |
16.1 |
|
Fair |
26.7 |
27.4 |
26.2 |
25.0 |
27.0 |
25.8 |
|
Good |
42.4 |
41.1 |
43.5 |
42.0 |
42.8 |
37.1 |
|
Excellent |
19.8 |
20.1 |
19.5 |
22.7 |
19.4 |
21.0 |
|
Technology training classes (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
6.1 |
8.2 |
4.7 |
8.3 |
6.1 |
2.2 |
|
Fair |
21.4 |
18.4 |
23.5 |
6.9 |
22.6 |
28.9 |
|
Good |
47.9 |
48.3 |
47.6 |
51.4 |
47.3 |
51.1 |
|
Excellent |
24.6 |
25.2 |
24.2 |
33.3 |
24.0 |
17.8 |
CAREER-RELATED SERVICES
|
Career-related services overall (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.3 |
1.0 |
1.6 |
0.0 |
1.6 |
0.0 |
|
Fair |
12.8 |
9.3 |
16.0 |
10.6 |
13.0 |
14.0 |
|
Good |
55.1 |
54.5 |
55.6 |
55.3 |
55.0 |
56.1 |
|
Excellent |
30.7 |
35.1 |
26.8 |
34.1 |
30.4 |
29.8 |
|
Opportunity for career assistance (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
2.0 |
1.2 |
2.7 |
0.0 |
2.2 |
2.3 |
|
Fair |
13.1 |
10.9 |
15.2 |
5.6 |
13.2 |
22.7 |
|
Good |
51.1 |
49.4 |
52.9 |
53.5 |
51.7 |
40.9 |
|
Excellent |
33.8 |
38.5 |
29.2 |
40.8 |
32.9 |
34.1 |
|
Info on internships/co-op/other (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
3.0 |
1.1 |
4.7 |
1.2 |
3.3 |
1.9 |
|
Fair |
14.6 |
13.8 |
15.4 |
11.0 |
15.1 |
14.8 |
|
Good |
44.8 |
45.5 |
44.2 |
47.6 |
44.5 |
44.4 |
|
Excellent |
37.6 |
39.6 |
35.7 |
40.2 |
37.1 |
38.9 |
|
Resources to explore career options (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
2.7 |
2.2 |
3.1 |
0.0 |
3.1 |
1.9 |
|
Fair |
13.7 |
10.2 |
16.9 |
6.4 |
14.4 |
15.4 |
|
Good |
49.9 |
49.6 |
50.1 |
59.0 |
48.7 |
50.0 |
|
Excellent |
33.8 |
38.0 |
29.9 |
34.6 |
33.8 |
32.7 |
|
Info available through computers/Internet (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.1 |
1.6 |
0.7 |
0.0 |
1.4 |
0.0 |
|
Fair |
11.0 |
8.6 |
13.1 |
6.0 |
11.6 |
11.3 |
|
Good |
48.6 |
46.2 |
50.8 |
39.3 |
49.2 |
56.6 |
|
Excellent |
39.3 |
43.6 |
35.3 |
54.8 |
37.9 |
32.1 |
ACADEMIC SKILL LABS/TUTORING SERVICES
|
Labs/tutoring services overall (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.4 |
1.2 |
1.6 |
1.4 |
1.3 |
2.4 |
|
Fair |
16.0 |
16.0 |
16.0 |
19.4 |
15.1 |
19.0 |
|
Good |
58.8 |
55.2 |
61.7 |
58.3 |
59.2 |
54.8 |
|
Excellent |
23.8 |
27.6 |
20.8 |
20.8 |
24.3 |
23.8 |
|
Lab/tutoring writing (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
4.5 |
4.8 |
4.3 |
3.2 |
5.3 |
0.0 |
|
Fair |
25.8 |
21.2 |
29.3 |
22.6 |
26.5 |
25.0 |
|
Good |
44.3 |
41.3 |
46.4 |
48.4 |
42.9 |
50.0 |
|
Excellent |
25.4 |
32.7 |
20.0 |
25.8 |
25.4 |
25.0 |
|
Lab/tutoring reading (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
5.4 |
4.7 |
5.8 |
5.3 |
5.1 |
8.3 |
|
Fair |
32.3 |
34.4 |
31.1 |
36.8 |
32.4 |
25.0 |
|
Good |
45.5 |
35.9 |
51.5 |
42.1 |
44.9 |
58.3 |
|
Excellent |
16.8 |
25.0 |
11.7 |
15.8 |
17.6 |
8.3 |
|
Lab/tutoring mathematics (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
2.9 |
1.3 |
4.1 |
1.5 |
3.1 |
2.7 |
|
Fair |
14.3 |
13.7 |
14.8 |
16.7 |
13.3 |
21.6 |
|
Good |
54.3 |
58.1 |
51.2 |
51.5 |
55.7 |
43.2 |
|
Excellent |
28.6 |
26.9 |
29.9 |
30.3 |
28.0 |
32.4 |
|
Lab/tutoring study skills (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
6.7 |
6.6 |
6.7 |
5.9 |
5.6 |
19.0 |
|
Fair |
19.3 |
16.0 |
21.5 |
17.6 |
19.6 |
19.0 |
|
Good |
56.5 |
55.7 |
57.1 |
64.7 |
56.1 |
47.6 |
|
Excellent |
17.5 |
21.7 |
14.7 |
11.8 |
18.7 |
14.3 |
ACADEMIC ADVISING
|
Academic advising services overall (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
6.8 |
6.1 |
7.4 |
11.6 |
6.5 |
5.3 |
|
Fair |
18.5 |
17.3 |
19.6 |
17.9 |
18.3 |
22.7 |
|
Good |
41.5 |
43.5 |
39.7 |
38.9 |
41.0 |
50.7 |
|
Excellent |
33.2 |
33.1 |
33.3 |
31.6 |
34.3 |
21.3 |
|
Access to advisor (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
6.5 |
5.9 |
7.0 |
8.3 |
6.1 |
8.0 |
|
Fair |
19.2 |
16.9 |
21.2 |
17.7 |
19.4 |
18.7 |
|
Good |
37.6 |
40.6 |
35.0 |
37.5 |
37.2 |
42.7 |
|
Excellent |
36.8 |
36.7 |
36.8 |
36.5 |
37.3 |
30.7 |
|
Sufficient time with advisor (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
9.1 |
9.9 |
8.3 |
11.6 |
8.8 |
9.5 |
|
Fair |
20.3 |
20.5 |
20.1 |
27.4 |
19.2 |
24.3 |
|
Good |
37.9 |
35.8 |
39.7 |
30.5 |
38.3 |
41.9 |
|
Excellent |
32.8 |
33.8 |
31.9 |
30.5 |
33.7 |
24.3 |
|
Accurate info on requirements/ course sequencing (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
7.5 |
7.3 |
7.6 |
8.4 |
7.2 |
9.3 |
|
Fair |
18.3 |
19.6 |
17.1 |
17.9 |
18.1 |
21.3 |
|
Good |
36.9 |
36.5 |
37.2 |
34.7 |
37.1 |
37.3 |
|
Excellent |
37.3 |
36.5 |
38.0 |
38.9 |
37.6 |
32.0 |
|
Advisor knowledge policies/procedures (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
5.5 |
6.4 |
4.7 |
5.5 |
5.5 |
5.3 |
|
Fair |
19.6 |
20.8 |
18.6 |
15.4 |
19.6 |
25.3 |
|
Good |
41.0 |
40.9 |
41.1 |
45.1 |
40.5 |
42.7 |
|
Excellent |
33.9 |
31.9 |
35.6 |
34.1 |
34.4 |
26.7 |
ORIENTATION FOR NEW STUDENTS
|
Overall effectiveness of orientation (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
4.8 |
5.1 |
4.6 |
3.8 |
5.3 |
0.0 |
|
Fair |
22.8 |
21.1 |
24.2 |
18.8 |
23.2 |
23.9 |
|
Good |
58.8 |
60.2 |
57.6 |
52.5 |
59.0 |
64.2 |
|
Excellent |
13.6 |
13.6 |
13.5 |
25.0 |
12.6 |
11.9 |
|
Length of orientation session (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
4.2 |
3.5 |
4.8 |
3.7 |
4.5 |
1.5 |
|
Fair |
25.3 |
25.1 |
25.5 |
19.8 |
25.3 |
31.8 |
|
Good |
58.1 |
59.2 |
57.1 |
59.3 |
58.4 |
53.0 |
|
Excellent |
12.4 |
12.3 |
12.5 |
17.3 |
11.8 |
13.6 |
|
Quality of orientation programs (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
4.9 |
3.3 |
6.2 |
2.5 |
5.3 |
3.1 |
|
Fair |
27.7 |
26.6 |
28.6 |
21.0 |
28.5 |
26.6 |
|
Good |
56.2 |
59.1 |
53.7 |
56.8 |
55.6 |
62.5 |
|
Excellent |
11.3 |
11.0 |
11.5 |
19.8 |
10.7 |
7.8 |
|
Helpfulness of orientation staff (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.9 |
1.6 |
2.1 |
0.0 |
2.1 |
1.6 |
|
Fair |
17.2 |
16.1 |
18.0 |
15.0 |
17.2 |
18.8 |
|
Good |
52.7 |
55.3 |
50.6 |
62.5 |
51.7 |
53.1 |
|
Excellent |
28.2 |
27.0 |
29.3 |
22.5 |
28.9 |
26.6 |
|
Orientations accommodations (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
4.3 |
4.2 |
4.5 |
2.6 |
4.6 |
3.2 |
|
Fair |
20.7 |
21.0 |
20.5 |
25.6 |
19.8 |
25.4 |
|
Good |
60.8 |
61.4 |
60.2 |
56.4 |
61.9 |
52.4 |
|
Excellent |
14.2 |
13.4 |
14.8 |
15.4 |
13.6 |
19.0 |
CAMPUS BOOKSTORE
|
Availability books/supplies at bookstore (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
9.9 |
8.0 |
11.4 |
6.5 |
10.2 |
9.5 |
|
Fair |
28.3 |
27.3 |
29.1 |
28.0 |
28.5 |
25.7 |
|
Good |
46.2 |
48.0 |
44.6 |
51.6 |
46.1 |
40.5 |
|
Excellent |
15.7 |
16.7 |
14.9 |
14.0 |
15.2 |
24.3 |
EVALUATION OF NON-ACADEMIC SERVICE AREAS
|
Service Area: Registration Process (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
6.5 |
6.0 |
7.0 |
4.8 |
6.9 |
4.3 |
|
Fair |
23.0 |
23.4 |
22.6 |
20.2 |
24.0 |
14.5 |
|
Good |
53.3 |
54.4 |
52.5 |
56.0 |
52.2 |
63.8 |
|
Excellent |
17.2 |
16.2 |
17.9 |
19.0 |
16.9 |
17.4 |
|
Service Area: Financial Aid Services (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
6.5 |
6.9 |
6.1 |
7.3 |
6.3 |
6.7 |
|
Fair |
21.4 |
20.2 |
22.3 |
14.6 |
22.9 |
17.8 |
|
Good |
52.3 |
54.5 |
50.5 |
50.0 |
51.8 |
62.2 |
|
Excellent |
19.9 |
18.4 |
21.1 |
28.0 |
19.1 |
13.3 |
|
Service Area: Food Services (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
19.1 |
16.6 |
21.2 |
9.8 |
20.5 |
14.3 |
|
Fair |
35.3 |
35.1 |
35.5 |
47.6 |
32.5 |
52.4 |
|
Good |
39.3 |
42.3 |
36.6 |
36.6 |
40.6 |
27.0 |
|
Excellent |
6.4 |
5.9 |
6.7 |
6.1 |
6.4 |
6.3 |
|
Service Area: Health Services (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
7.7 |
8.2 |
7.3 |
4.5 |
8.7 |
0.0 |
|
Fair |
21.4 |
25.0 |
17.7 |
20.9 |
21.1 |
26.7 |
|
Good |
48.5 |
47.6 |
49.6 |
46.3 |
48.6 |
51.1 |
|
Excellent |
22.3 |
19.3 |
25.4 |
28.4 |
21.6 |
22.2 |
|
Service Area: Counseling (not career) (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
5.6 |
7.0 |
4.5 |
0.0 |
7.0 |
0.0 |
|
Fair |
18.3 |
19.3 |
17.5 |
20.7 |
16.9 |
26.9 |
|
Good |
46.3 |
47.4 |
45.5 |
48.3 |
46.9 |
38.5 |
|
Excellent |
29.9 |
26.3 |
32.5 |
31.0 |
29.1 |
34.6 |
|
Service Area: Business Services/Cashier (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
3.4 |
3.3 |
3.5 |
8.2 |
2.8 |
3.5 |
|
Fair |
18.9 |
19.8 |
18.1 |
20.0 |
17.9 |
28.1 |
|
Good |
61.0 |
61.2 |
60.8 |
56.5 |
62.5 |
50.9 |
|
Excellent |
16.7 |
15.7 |
17.6 |
15.3 |
16.8 |
17.5 |
|
Service Area: Residence Life Programs (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
8.3 |
8.2 |
8.4 |
11.3 |
8.0 |
8.0 |
|
Fair |
27.7 |
31.1 |
24.7 |
26.3 |
28.4 |
22.0 |
|
Good |
50.3 |
49.4 |
51.1 |
43.8 |
50.7 |
56.0 |
|
Excellent |
13.6 |
11.3 |
15.8 |
18.8 |
12.9 |
14.0 |
|
Service Area: Opps in Ex-Curric Activities (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
1.8 |
1.6 |
2.0 |
1.3 |
1.6 |
5.8 |
|
Fair |
13.4 |
13.6 |
13.3 |
10.5 |
13.5 |
17.3 |
|
Good |
47.9 |
48.0 |
47.9 |
43.4 |
48.9 |
42.3 |
|
Excellent |
36.8 |
36.9 |
36.8 |
44.7 |
36.1 |
34.6 |
|
Service Area: Opps in Community Service Projects (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
9.5 |
8.8 |
10.1 |
8.8 |
9.7 |
7.9 |
|
Fair |
26.9 |
29.0 |
24.9 |
21.1 |
27.6 |
26.3 |
|
Good |
43.4 |
40.8 |
45.8 |
42.1 |
43.0 |
50.0 |
|
Excellent |
20.2 |
21.3 |
19.2 |
28.1 |
19.6 |
15.8 |
|
Service Area: Opps to Develop Leadership Skills (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
7.2 |
6.1 |
8.1 |
7.7 |
7.2 |
6.1 |
|
Fair |
23.5 |
17.2 |
28.9 |
20.0 |
23.7 |
27.3 |
|
Good |
45.4 |
52.5 |
39.5 |
40.0 |
45.9 |
48.5 |
|
Excellent |
23.9 |
24.2 |
23.5 |
32.3 |
23.2 |
18.2 |
EVALUATION OF NON-ACADEMIC SERVICES’ STAFF RESPONSIVENESS
|
Staff Responsiveness: Registration Process (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
4.2 |
4.7 |
3.8 |
4.2 |
4.4 |
1.7 |
|
Fair |
24.6 |
25.5 |
23.8 |
25.4 |
24.7 |
22.4 |
|
Good |
53.7 |
52.6 |
54.6 |
52.1 |
53.3 |
60.3 |
|
Excellent |
17.5 |
17.2 |
17.8 |
18.3 |
17.6 |
15.5 |
|
Staff Responsiveness: Financial Aid Services (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
8.7 |
9.2 |
8.2 |
6.7 |
9.1 |
7.3 |
|
Fair |
27.6 |
31.4 |
24.3 |
21.3 |
29.4 |
19.5 |
|
Good |
46.0 |
44.1 |
47.7 |
48.0 |
45.2 |
51.2 |
|
Excellent |
17.7 |
15.3 |
19.7 |
24.0 |
16.3 |
22.0 |
|
Staff Responsiveness: Food Services (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
19.7 |
18.6 |
20.8 |
8.1 |
21.3 |
17.2 |
|
Fair |
33.5 |
31.9 |
34.8 |
32.4 |
32.7 |
43.1 |
|
Good |
37.1 |
41.5 |
33.2 |
45.9 |
37.0 |
27.6 |
|
Excellent |
9.7 |
8.0 |
11.2 |
13.5 |
9.0 |
12.1 |
|
Staff Responsiveness: Health Services (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
8.4 |
9.5 |
7.2 |
3.3 |
9.2 |
4.9 |
|
Fair |
19.2 |
21.8 |
16.3 |
16.4 |
19.1 |
24.4 |
|
Good |
44.5 |
43.1 |
46.1 |
42.6 |
44.6 |
46.3 |
|
Excellent |
27.9 |
25.6 |
30.4 |
37.7 |
27.1 |
24.4 |
|
Staff Responsiveness: Counseling (not career) (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
8.0 |
8.9 |
7.2 |
4.0 |
8.9 |
4.3 |
|
Fair |
16.0 |
17.0 |
15.2 |
16.0 |
15.8 |
17.4 |
|
Good |
46.0 |
45.5 |
46.4 |
44.0 |
46.0 |
47.8 |
|
Excellent |
30.0 |
28.6 |
31.2 |
36.0 |
29.2 |
30.4 |
|
Staff Responsiveness: Business Services/Cashier (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
5.9 |
6.0 |
5.8 |
6.3 |
5.7 |
7.1 |
|
Fair |
22.6 |
27.7 |
18.0 |
29.1 |
21.8 |
21.4 |
|
Good |
54.6 |
50.9 |
57.9 |
49.4 |
55.2 |
55.4 |
|
Excellent |
16.9 |
15.4 |
18.3 |
15.2 |
17.2 |
16.1 |
|
Staff Responsiveness: Residence Life Programs (%) |
ALL |
FEMALE |
MALE |
AF. AM. |
WHITE |
OTHER |
|
Poor |
9.1 |
6.9 |
11.1 |
8.6 |
9.1 |
10.4 |
|
Fair |
24.5 |
26.6 |
22.5 |
25.7 |
23.9 |
29.2 |
|
Good |
49.2 |
50.0 |
48.5 |
48.6 |
50.0 |
41.7 |
|
Excellent |
17.2 |
16.4 |
17.8 |
17.1 |
17.0 |
18.8 |